When we move to London, we know we’ll arriving late so we’ve decided to make reservations to stay at the Hilton Islington. The plan is to meet the realtor the next morning to get the keys to our new flat, so we wanted a convenient and comfortable stay our first night in London.
Having recently lost gold status with Starwood (yet holding on to all my Starwood points) and having “earned” gold status with Hilton, we went with Hilton. Our first plan was just to crash at the Hilton at terminal 4 (or 5) at Heathrow, but the price difference between there and staying in Islington was only £5. Heathrow to Islington at 9pm on a Tuesday is far better than the same route at 9am on a Wednesday, so we opted for Hilton Islington.
My experiences so far with Hilton Honors Gold have not been quite as good as Starwood Preferred Guest Gold. When David and I were in London last month, we gave the HHonors Gold a spin at the Hilton Metropole Hotel (pictured below).
Bottom line: my gold status did not get us an upgrade (albeit it was the day Olympians were arriving in London and we checked-in — no problem — at 9am). Given the conditions, I was not surprised about the lack of upgrade, but the front desk service was abrupt and unimpressive. Nevertheless, the room was wonderful, on the 22nd floor (and a 9am check in!) and the proper English breakfast was wonderful. I mean, really yummy. The major difference between the Starwood and the Hilton brands was the customer service.
Starwood has always granted me some kind of upgrade (usually to a club level room), always acknowledged and honored gold status, and they were particularly good to us at a conference we went to in Nassau.
Anyways, I look forward to following up and sharing all there is to tell about our pre-move-in stay in Islington. The rooms look very nice and the suites have great potential! We booked our room on their Great Getaway promo rates (plus the triple rewards sign up), so I am eager to see how the reservation pans out. After booking I was given the option of upgrading to a suite (pictured below) for £29 – but because with Gold you can sometimes get that for free — I like the gamble. Surely we’ll follow up with results (with our own pics, too!).
Most of all, I know David and I can’t wait to get the keys to OUR new flat. All ours. And totally new…in London. Whoa.